Navarre Privacy Policy
The short version
Navarre is built so that your media never touches our servers. Your movies, shows, library contents, and viewing history stay on your own Jellyfin server and stream directly to your own devices over a private network you control. We operate a small "control plane" that handles only three things: signing you in, recording your one-time purchase, and brokering the handshake that pairs your devices. We never see what you watch.
Information we collect
- Your email address. Used to sign you in (we email a one-time code - we do not use passwords) and to send receipts and essential service notices.
- Purchase and entitlement records. When you buy the one-time unlock, our payment processor (Stripe, or Google Play) confirms a valid purchase and gives us a reference id and your entitlement status. We do not receive or store your full payment card number.
- Home-server registration. A label you choose for your server, its local network address, and - only if you turn on remote access - the public hostname of your own private tunnel.
- A scoped access credential. So a paired device can reach your server from away, we store a limited Jellyfin access token and a scoped-user credential, encrypted at rest. It is scoped to only the libraries you choose to share.
- Device information. A label and platform for each device you pair (for example, "Pixel phone" or "Windows PC"), plus session tokens that keep you signed in.
- Limited technical data. Your IP address is processed transiently to protect the service from abuse (rate limiting). We do not build an advertising or tracking profile.
Information we do NOT collect
- Your media files, library contents, watch history, or search queries. Streaming is direct from your server to your device and does not pass through Navarre.
- Your Jellyfin administrator password, or your full payment card details.
Service providers we share with
We share the limited data above only with providers that help us run the service, and only as needed:
- Stripe - payments made on our website or in the Windows app.
- Google Play Billing - purchases made in the Android apps.
- Microsoft Azure (United States) - hosts our control plane. Neon - our database.
- Azure Communication Services - delivers your one-time sign-in code by email.
- Tailscale - the private-network transport for remote access runs on your own Tailscale account; Navarre does not operate it and does not see your streaming traffic.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
How long we keep it
We keep your account data while your account is active. Sign-in sessions expire after 90 days. When you delete your account, we delete your account and its associated records (see below).
Your rights and choices
- Delete your account and data at any time from the app's Settings, or on the web at navarre.tv/delete. Deletion removes your account, entitlement, stored credentials, and paired-device records.
- Access or correct your information by emailing support@navarre.tv.
- Because remote access and streaming run on hardware and networks you own, much of your data already stays under your direct control.
If you are a California resident, you have the right to know, delete, and correct your personal information, and not to be discriminated against for exercising those rights; the controls above satisfy these requests.
Children
Navarre is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy. We will post the revised effective date here and, for material changes, provide notice.
Contact
Navarre Enterprises LLC · 8987 E Tanque Verde Rd, Ste 309-1017, Tucson, AZ 85749-9399 · support@navarre.tv
Navarre is not affiliated with, endorsed by, or sponsored by the Jellyfin project or the Jellyfin contributors. "Jellyfin" is used only to describe compatibility.