Delete your Navarre account
You can delete your Navarre account and all of the data associated with it at any time. There are two ways to do it.
Option 1: In the app
Open Navarre on your Android phone or in Navarre for Windows and go to Settings -> Delete account. Confirm when prompted, and your account and its associated records are removed. (The Android TV app does not offer account deletion; use the phone or Windows app, or Option 2.)
Option 2: By email
Email support@navarre.tv from the email address on your Navarre account and ask us to delete it. We will confirm the request comes from the account owner and then process the deletion.
What gets deleted
Deleting your account removes:
- your account and sign-in email;
- your one-time-purchase entitlement;
- any stored credentials (the scoped, encrypted access token that let a paired device reach your server from away);
- your paired-device records.
What Navarre never had
Your media lives on your own server and is never held by Navarre. Your movies, shows, library contents, and viewing history stream directly from your server to your devices and are never uploaded to us - so there is nothing about your media on our side to delete. Deleting your Navarre account does not touch anything on your own server.
The email list, separately
If you left your email address on the home page for release news, that is a separate list from your Navarre account, and deleting your account does not clear it. The list holds your email address, the date you signed up, the two-letter country code your browser's connection reported, and the site you arrived from. Nothing else - no name, no device, no activity. We keep it for up to two years from signup and then it is deleted automatically. We never sell it and never share it.
Take yourself off it here. You do not need an account, and you do not need to wait on us:
For privacy, the answer is the same whether or not the address was on the list - we will not confirm to anyone, including you, whether a given address is on it. Prefer to write to a person? Email support@navarre.tv.
Navarre is not affiliated with, endorsed by, or sponsored by the Jellyfin project. "Jellyfin" is used only to describe compatibility.