Your household
This page is for everybody at home, and for the person who set Navarre up to hand on: how a new phone or TV signs in, a profile for each person, PINs, watching away from home, and the four things to leave to the owner. The owner is whoever set the server up and chose its name and password.
On this page: signing a new device in, profiles, PINs, people with a password of their own, watching away from home, four things to leave to the owner, and something odd.
Signing a new device in
Your server has one sign-in for the whole house: the name and password it was set up with. Each new phone or TV signs in with it once, at home, on your home Wi-Fi.
- Open Navarre and choose Connect to your server - not Set up a new server, which is for a house that has none yet.
- Pick your server. If it is not in the list, type its address, which the owner knows: on a NAS or a Linux box it ends with a colon and 8100, and on a Windows PC with a colon and 8096.
- Sign in, one of two ways. Type the house sign-in (the owner can type it for you), or let a device that is already signed in approve this one: choose Use Quick Connect instead (on a phone, Approve on another device instead), and on the signed-in device open Settings → Quick Connect and approve the device that is waiting.
- Pick your profile when Navarre asks Who's watching? It asks once, the first time, in a house with more than one profile.
Your own name is not a sign-in. A profile has no password to type at the door: you sign in with the house sign-in and pick your profile after. Quick Connect is off until the owner turns it on, which is one line in the server's own settings file - the server settings page has it.
A profile for each person
A profile keeps its own shows, its own place in them, and its own list, so one person's evening never shuffles another's. Anybody at home can switch to any profile.
- To switch, tap the name shown on Home, and pick yours. A TV stays on whoever picked last, so check the name on Home before you press play.
- To add one, on a device at home, tap the name shown on Home, then Add a profile. A new household starts with just the owner's profile, so Navarre does not ask Who's watching? until there is a second one. If there is no Add a profile row, ask the owner to add it.
PINs
A PIN is a profile's own lock: anybody at home can switch to the other profiles freely, and a profile with a PIN asks for its digits first. It is not what signs a new device in - that is still the house sign-in.
- To set one, use Set my PIN in Navarre's Settings on your own profile; the owner can also set one for anybody.
- Forgot it? On the PIN screen choose Use a password instead, or ask the owner, who can set a new PIN for you or remove it.
- Too many wrong tries? Wait a quarter of an hour and it works again. Waiting is the whole cure.
People with a password of their own
Most households need nothing but profiles. A household member with a sign-in of their own - a separate name and password, rather than the house sign-in - is added, and given a new password, only in Navarre for Windows, on the owner's Settings → Server settings page. The TV and phone apps cannot add one yet.
No Windows PC? Give each person a profile instead: tap the name on Home, then Add a profile, and add a PIN to any profile that should ask first. A forgotten member password can always be reset at the server itself, as the server settings page explains.
Watching away from home
Watch from anywhere is bought once, for the whole house. Nobody else at home pays anything: each phone joins the household with a pairing code.
- At home, ask the owner for a pairing code - one code per phone. The owner makes it on the TV or in Navarre for Windows: Settings → Pair a device, then Make a code. It works once, for five minutes, so do this together.
- On the phone: a phone new to Navarre chooses Connect to your server, then Pair with a code; a phone already set up at home opens Settings → Pair this phone.
- Enter the code. It starts with PAIR-. That is all: away from home looks just like home, and a film may take a few seconds longer to start.
A paired phone is signed in to the household's Navarre account, so its Settings show the owner's email. That is right; leave it as it is.
Four things to leave to the owner
- Never buy Watch from anywhere again. It is already paid for, for the whole house. If a phone offers it, ask the owner for a pairing code instead.
- Never sign in with your own email. Pairing signs a phone in to the household's Navarre account, and that is the one it should show.
- Never sign in to a different Navarre account on the Windows PC the owner set Navarre up on. Only the owner's account belongs there: another one can switch watching from anywhere off for every phone.
- Leave Delete Navarre account to the owner. It deletes the household's account and switches watching from anywhere off for every device. A paired phone does not offer it at all.
Something odd?
- The library looks empty or old? Open Settings → Your server, choose Change server, and pick the household's server again. Still empty? The Help page's first-problems list has the next step.
- Lost a paired phone, or had one stolen? Tell the owner the same day: changing a password does not lock that phone out. The owner's steps are in Help.
- Anything else: take a screenshot, write one sentence - what you expected, and what happened - and send both to support@navarre.tv. In Navarre, Settings → This device & about has the same address.
Setting the server up in the first place? Start at Set up Navarre. Questions this page did not answer live in the Help & FAQ.